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  2. Building Career Resilience: 4 Paths for Lifelong Learning
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Building Career Resilience: 4 Paths for Lifelong Learning

We are crossing into a future rich with opportunities for those who are willing to stay agile and be open to learning. Here are four paths to expand and democratize access to continuous training.

February 28, 2025 | Deborah Perry Piscione and Josh Drean

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As a leader in your organization, you know that developing a culture of continuous learning, unlearning, and relearning is key to building career adaptability. The very technologies that challenge traditional career frameworks also present opportunities for growth and resilience. Embracing these changes with openness and encouraging your workforce to do the same can transform potential disruptions into powerful avenues for professional development and organizational excellence.

Therefore, it’s important not to get too wrapped up in entering an era of doom and gloom where robots and algorithms take all our jobs. Rather, take courage, knowing that we are crossing the threshold into a future rich with opportunities for those who are willing to stay agile and be open to learning. In this intricate landscape of rapidly evolving technology, new skill sets, and continuous learning, embracing uncertainty is a blueprint for thriving in a world of endless possibilities.  

The future of work is taking shape at the intersection of rapid technological advancements and evolving societal expectations. Traditional career paths are undergoing radical transformations, and a 9-to-5 job will become more an exception than a rule. This ever-changing landscape calls for a new social contract — a flexible, dynamic agreement among workers, employers, and governments that empowers individuals to thrive in their careers. Here are four paths to help make that happen.

1. Lifelong Learning Accounts: Democratizing Access to Education

Picture a corporate environment where every individual has a dedicated fund specifically for ongoing education and skill development. Contributions could come from multiple sources — individuals themselves, their employers, and potentially even governmental bodies.

Lifelong learning accounts (LiLAs) are employee-owned educational savings accounts that help pay for education and training expenses, which could be a financial and motivational catalyst to encourage people to invest in their own development. This could particularly impact those in transitional phases of their careers or workers in industries that are rapidly evolving. By democratizing access to continuous learning, these accounts aim to make it easier for all people to adapt, grow, and thrive in the ever-changing world of work.

France’s compte personnel de formation (CPF) is a great model in the realm of continuous learning. This personal training account empowers workers by letting them accumulate training credits on an hourly basis. They can use the credits for a diverse array of courses, from vocational training to advanced professional development. Whether you’re a seasoned professional looking to update your skills or just entering the workforce, the CPF system caters to a broad spectrum of educational needs.

The CPF initiative is not just limited to traditional employment sectors; it’s adaptable to the evolving landscape of gig work, freelancing, and other nontraditional job roles. The success of the CPF underscores the potential for such accounts to be scalable and widely adopted. It is a compelling example of how a well-designed, flexible system can democratize access to education and training, thereby fostering a culture of lifelong learning.

2. Ownership of Data and Identity: The Web3 Revolution

The concept of a “portfolio career” — in which individuals diversify their skill sets across multiple domains — is gaining traction. This shift indicates a broader trend away from an age of specialization to an era when having a varied skill set could be a person’s most valuable asset. In this new landscape, flexibility and adaptability are essential qualities.

Platforms such as uPort and Sovrin, for example, use blockchain technology to provide self-sovereign identities, allowing users to manage and control access to their personal information. This step toward empowering individuals in the digital realm gives them the autonomy to decide who can access their data and for what purpose.

Web3 technologies are fundamentally shifting the narrative around personal data ownership. In contrast to the current web landscape, where data monetization largely benefits big tech companies, Web3 offers individuals the tools to take control and become active stewards of their own data.

3. Ethical AI and Human-AI Collaboration: Partners in Progress

As AI increasingly weaves itself into the fabric of our work lives, the importance of aligning this technology with human ethics and values is paramount. Is the rise of artificial intelligence in the workforce a threat to human jobs? Maybe as we know them today, but emerging generations have an unprecedented opportunity for symbiotic collaboration between humans and machines.

The collaboration is about augmenting human capabilities, enhancing decision-making, and even fostering creativity. AI can handle data analysis, freeing up humans to focus on strategic planning and creative problem-solving. It can also assist in real-time decision-making, providing insights that might not be immediately obvious.

4. The Soft-Skills Paradox: AI and Emotional Intelligence

As technical skills are increasingly automated, soft skills have come to the forefront as highly valuable assets. According to a Deloitte study, occupations that heavily depend on these skills, which include communication, critical thinking, and cultural awareness, will account for two-thirds of all jobs by 2030.

While generative AI is a powerhouse for enhancing hard skills, can it truly teach us the subtleties of emotional intelligence (EI) or the complexities of human behavior? As we automate various aspects of work and learning, the distinctly human qualities — such as teamwork, empathy, and leadership — become increasingly vital.

Maintaining soft skills and EI is important in humanizing our interaction with new technologies, which cannot yet replicate EI. Skills such as empathy, communication, and creativity, alongside technical abilities, are deemed essential for maintaining meaningful human connections at work in an increasingly automated world.

Even as we automate many elements of work and learning, the human element becomes more important than ever. Schools and online platforms have started to recognize this and are incorporating soft-skills training alongside technical courses. But the most effective training might still be human-to-human: mentorship, real-world teamwork, and leadership experiences that no AI can replicate.

 

Deborah Perry Piscione is the co-founder of the Work3 Institute, an AI and Web3 advisory firm; a former Silicon Valley entrepreneur; and author of The New York Times bestseller Secrets of Silicon Valley (St. Martin’s Press, 2013). Josh Drean is co-founder of the Work3 Institute, a Web3 and workforce advisor at the Harvard Innovation Labs, and co-founder of DreanMedia. Reprinted by permission of Harvard Business Review Press. Excerpted and adapted from Employment Is Dead: How Disruptive Technologies Are Revolutionizing the Way We Work. Copyright 2025. All rights reserved.  

 


Artificial Intelligence in the Workplace

​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.



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